Privacy policy
Last updated: September 2026
1. Data we collect
Mobile number, name and email; the result of Nafath identity verification (the full ID number is not stored); national address and service location; commercial registration data from Wathq for companies; and order and payment history.
2. Why we collect it
To verify all parties and protect customers and technicians, match orders with nearby technicians, complete payments and issue invoices, and meet regulatory requirements.
3. Who we share it with
Only essential service providers: Nafath, Wathq and the National Address for verification, our payment services provider to process payments, and SMS and push providers. We never sell your data.
4. Retention
Order and invoice data is kept for the statutory period. You can request account deletion from the app or by contacting us.
5. Your rights
You may access and correct your data, request its deletion and withdraw consent to marketing notifications, in line with the Personal Data Protection Law.
6. Contact
For any privacy question, use the contact page or the email address in the footer.